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15 Contract Management

This section sets the foundation for subsequent contract management of delivery of services/works and relationship with supplier, including governance arrangements and shared approach for managing risk. Contract management is the process which ensures that both parties to a contract fully meet their respective obligations as efficiently and effectively as possible, in order to meet the business and operational objectives required from the contract and in particular to provide value for money.

For more detailed guidance in this area, click on the relevant heading in the diagram on the right.

The Contract Management Process

Contract Management Process

Contract Management Process
15.1 Preparation 15.2 Managing Service Delivery 15.3 Managing the Relationship 15.4 Contract Administration 15.5 Seeking Improvements 15.6 Managing Changes 15.7 Ongoing Assessment
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