Business Manager

General description:

A manager knowledgeable in a functional area affected by the service delivery of a provider.
May be a member of the senior business management.

To lead and control a particular business or functional area within a client organisation. This may be a central area "serving" others (e.g. finance), or a discrete and largely autonomous area.
Accountable and responsible for the delivery of specific functions or services.
Take decisions in respect of the delivery of specific functions or services.
To be a participative stakeholder.
To be a source of expert level knowledge of their business area, as input to the development of the detailed requirements document that founded the procurement.
To be a source of expert level knowledge on the transition to services delivered by a provider, including acceptance testing.

Detailed knowledge of the business and its wider context
Knowledge, expertise and experience in the client organisation's management infrastructure and its workings.
Ability to influence and steer a higher level decision, to meet an intended outcome.
Knowledge of the client organisation's products and services in general, and their functional area's products and services in particular, including their development.