This website is being reviewed and updated. Some content may no longer reflect Government policy. All content has been archived and access to key documents will continue to be possible via the archived website; meanwhile a new version of the website will be launched later in the year. http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/index.asp

 
 

An ITIL Overview

IT Infrastructure Library (ITIL), is the only consistent and comprehensive documentation of best practice for IT Service management. Used by many hundreds of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books.

 

You will find more information at: http://www.itil.co.uk