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IT Practitioners

This section contains guidance specifically aimed at those involved in IT projects and contains detailed information on those issues.

An ITIL Overview

NAO Report purchasing and managing software licences

OGC Software management and legal issues

Business Continuity

Risk guidelines

e-GIF

Requirements Definition

Central Sponsor for Information Assurance (PDF)

In 2006 the eGovernment Unit developed guidelines (PDF, 71KB) for running customer satisfaction surveys for IT users. These were developed from an IT benchmarking exercise in 2005 and can be used to monitor external or internal service provision.

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OGC Gateway management reviews identify risks to programmes and projects and ensure that you deliver them on time and on budget. Government Relocation and Asset Management - streamlining the civil service and improving management of the civil estate. Centres of Excellence in programme and project delivery through your departments, agencies and non departmental public bodies. Programme & Project Management (PPM) Specialism helping developing careers. Key OGC products in the programme and project delivery chain include ITIL, PRINCE2, M_o_R and MSP.

Procurement policy supporting the implementation of European Union directives. Commodities, construction and facilities management procurement. Sustainable procurement. Efficiency Programme, eProcurement and eAuctions, improving supplier relationss and developing Best Practice, OGC works with the public sector to achieve efficiency, value for money and successful delivery of government projects. Expert advice, knowledge sharing by providing specialists, either as consultants or interim managers for your programme and project management.