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Change Management Case Studies

Change Management Case Studies

Rural Payments Agency (RPA) Change Programme Case Study

Rural Payments Agency (RPA) Change Programme Case Study (PDF, 568KB)

(Web publication only)

This case study shows how the creation of the Rural Payments Agency (RPA) in 2001 aimed to improve the system for paying subsidies to farmers in England under the Common Agricultural Policy (CAP), and reduce cost overheads through the integration of IT, finance, HR and inspectorate functions. The change programme was beset with difficulties, which were exacerbated by radical CAP reforms in 2003 and the subsequent need to include the new Single Payment Scheme (SPS).

See also:

Rural Payments Agency (RPA) Change Programme 2001-2006 Programme Review Case Study Report (PDF, 152KB)

This full report seeks to answer the following questions: What was the RPA Change Programme seeking to achieve and to what extent did it succeed? How did the programme organize itself to deliver its objectives and how effective was it? In the light of the outcomes, what should RPA, Defra and other government programmes and projects do differently, or indeed, do similarly?

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OGC Gateway management reviews identify risks to programmes and projects and ensure that you deliver them on time and on budget. Government Relocation and Asset Management - streamlining the civil service and improving management of the civil estate. Centres of Excellence in programme and project delivery through your departments, agencies and non departmental public bodies. Programme & Project Management (PPM) Specialism helping developing careers. Key OGC products in the programme and project delivery chain include ITIL, PRINCE2, M_o_R and MSP.

Procurement policy supporting the implementation of European Union directives. Commodities, construction and facilities management procurement. Sustainable procurement. Efficiency Programme, eProcurement and eAuctions, improving supplier relationss and developing Best Practice, OGC works with the public sector to achieve efficiency, value for money and successful delivery of government projects. Expert advice, knowledge sharing by providing specialists, either as consultants or interim managers for your programme and project management.