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The Procurement Process

15.1 Preparation

15.1 Preparation 15.2 Managing Service Delivery 15.3 Managing the Relationship 15.4 Contract Administration 15.5 Seeking Improvements 15.6 Managing Changes 15.7 Ongoing Assessment
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You are on step 1 of 6 steps.

Click for slide: What you need to do Click for slide: Managing the Supply Chain Click for slide: Assign adequate resources to manage the contract Click for slide: Put the right people in place to manage the contract Click for slide: Be prepared to manage all aspects of the contract Click for slide: Ensure the right contract is in place
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What you need to do

Ensure that there is a mechanism for feedback on client performance.

Points to consider

Ensure that there is a mechanism for feedback on client performance. Feedback from supplier perspective (as well as the client's perspective on the supplier's performance) increases the likelihood of any problems/issues being identified promptly and resourced.
 

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