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The Procurement Process

15.1 Preparation

15.1 Preparation 15.2 Managing Service Delivery 15.3 Managing the Relationship 15.4 Contract Administration 15.5 Seeking Improvements 15.6 Managing Changes 15.7 Ongoing Assessment
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You are on step 5 of 6 steps.

Click for slide: What you need to do Click for slide: Managing the Supply Chain Click for slide: Assign adequate resources to manage the contract Click for slide: Put the right people in place to manage the contract Click for slide: Be prepared to manage all aspects of the contract Click for slide: Ensure the right contract is in place
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What you need to do

Contract management activities can be divided into three areas: service delivery management, relationship management and contract administration. See Contract management guidelines.

Points to consider

All three areas must be proactively managed.

There may be an individual or a group assigned to each area, or a single individual may cover two or more areas.

Different areas will require different skills and knowledge.

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