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Customer Insight Framework

Sector Central Civil Government 
Contract reference: LCD/00023/2007 
Status Current 
Contract start 1 October 2008  
Contract end 30 September 2010  
Potential extension period

24 months

 
Lead organisation HMRC  
Contract management approach

Self Managed

 
Framework Yes 
Contract Description

Contract Description:
A framework for research and analysis to support the development of customer facing business activities, comprising of:

-Individuals Quantitative Research;
-Business Quantitative Research;
-Qualitative Research (Individuals and Business);
-Desk Research;
-Innovation Projects;
-Customer facing business.

How to join:
For information on how to join the contract, contact the OGC Service Desk: T: 0845 000 4999   E:  ServiceDesk@ogc.gsi.gov.uk.

Suppliers:
2CV Research, Accent, Big Green Door, Blue Banana Agency, BMRB, Cambridge Market Research, CML Research, Cragg Ross Dawson, Deloitte, DVL Smith Group, EdComs, FDS International, Firefish, Flamingo International, Futuresight, GFK NOP, Henley Centre HeadLightVision, Holden Pearmain Research, HPI Research, ICM Research, IFF Research, Involve, Ipsos MORI, Social Research Institute, Jigsaw Research, JRA Research, Kim Farnell, Linguistic Landscapes, Mott MacDonald, Opinion Leader, Opinion Research, Opinion Research Business, ORC International, Oxford Stategic Marketing, Pera, PriceWaterhouseCoopers, Promise Corporation, Quadrangle, Risk Solutions, RS Consulting, Spring Research, Steel Magnolia, Steel Magnolia, Stimulating World, Synovate, The Foundation, The Marketing Directors, Thinkintrepid, TNS Social, Tpoll, Truth Consulting, Voodoo, Wardle Mclean, ?What If! Ltd.

Keywords Marketing, media, research 

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