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Corporate Services

Corporate Services initiatives are well on track to deliver the efficiency gains in excess of £1 billion as identified by the Spending Review 2004.

The corporate services workstream is about helping the delivery of these gains.  It is doing this by working with the HMT, the Corporate Development Group and e-Government Unit in the Cabinet Office to provide practical support as well as developing a longer term transformation agenda which will embed a culture of efficiency in Government.

Key workstream sponsored activities include:

  • Establishing a change agent jointly with the eGovernment unit. A shared services team has recently been formed to focus on the sharing of finance, HR and IT functions. There are over 1300 public sector organisations in the UK and there is considerable scope to consolidate how HR and Finance services are provided to these organisations so that processes are faster, better and cheaper.  The team's role is to :
  1. articulate the future landscape for shared services in government
    • establishing key principles
    • identifying the future models for shared services
    • developing sector maps for organisations and sectors within government
    • making recommendations for governing and tracking landscape
    • future proofing the investments being made by government organisations
  2. accelerate delivery of benefits across government
    • making implementation easier and quicker
    • supporting 'Pathfinder' SR04 Projects
    • developing Best Practice Toolkits
    • working closely with the market to aid and standardise delivery
    • developing capacity and capability within government
    • developing awareness and buy-in to the shared services models
    • establishing a risk based approach to checking progress of delivery.

The corporate services change agent team now has a section on the web site of the Chief Information Officer (Ian Watmore - Head of eGU) where useful guidance and other relevant information is held.  

  • The Whitehall shared services forum - where government departments who are implementing corporate shared services projects can learn from each other and from other organisations who have already established shared services. 
  • A cross-government IT benchmarking project - to develop a standard set of performance metrics for government organisations which can be used to compare performance with other sectors and develop improvement plans.

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