• Get buy-in and commitment to onward involvement from the sponsor;
  • Decide whether you have a programme or project to undertake;
  • The collection of demand and supply data requires careful planning - particularly regarding what, when, how (collected and stored) and from whom;
  • Issues regarding questionnaire design, data confidentiality and Freedom of Information should be carefully thought through;
  • The need to consider how, in future, better data can be systematically collected, collated and shared.