The Programme Board will commission a Programme Manager to undertake the work to interact with, and build a greater understanding, of the marketplace.

Establishing the programme team will follow whatever standards you have relevant to programme and project management. If you want advice on this, see the references below.

A GEMS programme would begin with a small team that will establish the programme itself and undertake the initiation phase.

You should expect the team to grow rapidly as the tasks (projects) begin to be identified. You are looking to obtain and deploy expertise to achieve capability in the following:

  • Data and information management - discovery, classification & categorisation, processing and analysing;
  • Knowledge management - identifying the lessons learnt and establishing systems for their evaluation and deployment;
  • Political awareness - to construct a map of the various policies (whether in public or private sector), initiatives, legislation
  • Market awareness - experience, understanding and exposure to the market being investigated;
  • Change management (external) - appreciating how the market will respond to recommendations to cause it to change.

As the programme matures, it is inevitable that it will move from a loose and flexible operation to one that has more formal and repeatable internal systems. Hence expect to re-design the internal structure of your team; look to:

  • Maintain and manage information and feedback flows;
  • Reconfigure systems;
  • Identify new roles; remove old roles.
  • Review experience profile(s) and sources for them.

Experience has shown that it is important to be sure permanent staff have the opportunity to learn and improve their own understanding of the market and the work being undertaken to shape it. Hence involve them and do not rely solely on private sector experience.

References: Programme and Project Management in OGC's website.