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Lessons Learnt
- Programme and knowledge management
- Risk management
- Procurement process and engaging suppliers
- Contract management and communications
- Stakeholder management

Programme and knowledge management

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Programme management

  • Allow sufficient time to plan the work effectively;
  • Consider scope and the personnel required;
  • Decide early in the programme what is feasible - is a sampling approach for collecting data appropriate? If not, what limits to the programme scope should be applied, or what resources are needed to gather a wider range of information?
  • Consider the limited and targeted use of secondees/consultants to obtain specialist expertise when they are required;
  • Manage and review the risk and issues logs frequently;
  • Use the Gateway 0 review process to validate the strategic approach and governance arrangements for your GEMS programme.

Knowledge management

During Initiation you will select the team based on the experience and knowledge required to fully understand the characteristics of the market being explored.  As the programme proceeds ensure that knowledge is captured and disseminated to those who need to know.
Issues arising include:

  • Ensure the team members have the appropriate information required for the tasks;
  • Embed lessons as soon as they are learnt. It is too easy to simply record them without taking the appropriate action;
  • Introduce and maintain standards - early successes are often achieved by "innovative" approaches, once things begin to bed down then consistency of approach becomes very important;
  • Maintain control. Do not outsource integral parts of a programme to other areas but consider using these other parties to undertake discrete tasks with clear terms of reference.
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OGC Gateway management reviews identify risks to programmes and projects and ensure that you deliver them on time and on budget. Government Relocation and Asset Management - streamlining the civil service and improving management of the civil estate. Centres of Excellence in programme and project delivery through your departments, agencies and non departmental public bodies. Programme & Project Management (PPM) Specialism helping developing careers. Key OGC products in the programme and project delivery chain include ITIL, PRINCE2, M_o_R and MSP.

Procurement policy supporting the implementation of European Union directives. Commodities, construction and facilities management procurement. Sustainable procurement. Efficiency Programme, eProcurement and eAuctions, improving supplier relationss and developing Best Practice, OGC works with the public sector to achieve efficiency, value for money and successful delivery of government projects. Expert advice, knowledge sharing by providing specialists, either as consultants or interim managers for your programme and project management.