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Property Asset Management Skills and Capability

One of the essential elements of High Performing Property is the development and enhancement of strategic asset management capability and skills across departments. This improvement focuses on departmental/organisational capability and just as importantly on individual capability.

The OGC commissioned Leeds University to provide the baseline understanding of property asset management in central government and to propose a model of excellence. This study and a supporting review of property skills in government identified areas for action. One of the areas highlighted was "a lack of understanding of the property asset management function and the capability required in government, particularly at the strategic level"

Against this backdrop the OGC, in association with key stakeholders, has developed a number of tools to help both organisational and individuals to enhance their understanding of the capabilities and skills required for excellent strategic property asset management. These tools are outlined and explained below:

Property Asset Management Maturity Matrix

This Maturity Matrix defines levels of organisational maturity and capability across all aspects of Property Asset Management (PAM). It has been developed to underpin the Skills and Capability Component of High Performing Property (HPP) and to support delivery of a rationalised effective central government estate by 2012.

The Maturity Matrix is a profiling tool for understanding the total requirement for PAM capability regardless of whether provision is in house or through private sector partners. Application of the Matrix recognises that a range of factors impact on the required levels of capability. Analysis of the descriptors allows an individual target Profile to be developed and matched against the existing Profile. Any shortfall can then be addressed and progress towards maturity managed.

Although the Matrix has been developed for buildings and office accommodation it applies equally to specialist and infrastructure assets and there is an increasing expectation of wider application. The Matrix is primarily to be used in self-assessment and self-development but it can also be used in a PAM audit.

Property Asset Management Maturity Matrix

Property Asset Management Capability Assessment Model

The PAM Capability Model is being jointly developed by the Office of Government Commerce (OGC) and the National Audit Office (NAO) and is a self-assessment tool that will enable organisations to measure and monitor their property asset management capability. The PAM Capability tool will fully developed and ready to use during Autumn 2008.

The tool is a key element within the High Performing Property Programme and a key mechanism through which Departments and their sponsored bodies can ensure that they have the right processes, management arrangements, skills and staff in place to deliver real transformation across the central government estate.

The PAM Capability Model will be available to a range of users including Departments, Executive Agencies, NDPBs, the OGC, the internal audit community and the NAO. 

The tool examines the capability of Departments and their sponsored bodies in terms of:

  • Four PAM process areas, including strategy; and
  • The organisation and management arrangements that enable effective and efficient PAM activity and outcomes (e.g. appropriate governance structures).

An organisation's PAM capability will be expressed by the model as a maturity profile.  The more mature an organisation's profile, the greater the likelihood that the organisation's property assets and associated revenue resources are being managed efficiently and effectively and fully supporting desired service outcomes.

The team is developing this Model in liaison with a range of stakeholders.If you would like to know more please contact by email anthony.rodgers@ogc.gsi.gov.uk or by phone on 0207 271 1390.

How is it structured?
The starting point for the tool is that there is a property asset management cycle which, when simplified, comprises four process areas.  The PAM Capability Model requires users to self-assess their capability against leading practice across these four process areas, namely:

  • Strategy;
  • Planning to Deliver;
  • Deliver Change; and
  • Operate (business as usual).

 

The organisation and management arrangements that support and enable good PAM processes are also tested. The PAM Capability Model allows users to self-assess their capability against leading practice in five areas:

  • Governance;
  • Capacity and Capability;
  • Policies and Standards;
  • Data and Management Information Systems (MIS); and
  • Performance Management, Review & Audit.

The HPP Internal Audit Assurance Matrix

Background
High Performing Property (HPP) -The Routemap to Excellence in Property Asset Management (PAM), identifies the need for an increased focus on property in audit programmes and the development of excellent internal audit methodologies for PAM

The Development of the Assurance Matrix
The HPP Internal Audit Assurance Matrix is based on the "NAO/OGC agreed list of common causes of project failure".   

The Assurance Matrix has developed into a high level view, aiming to cover all the potential aspects of PAM audit, based on the model of excellence identified in the OGC PAM Maturity Matrix.

Internal Auditors can use the Assurance Matrix as a framework from which to decide an audit programme in respect of property asset management processes and capability exploring different areas over time and to different levels of detail depending on each organisations assessment of the risks to vfm and their objectives.  


 

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