Managing Benefits

This section deals with planning and managing the overall delivery of benefits from the programme.  The activities cover tracking the benefits from their initial identification to their successful realisation.  This process also covers managing the transition from old to new ways of working while ensuring that business as usual is maintained.  The process is repeated through each tranche of the programme.

Supporting benefit realisation

You are on step 5 of 6 steps.

Click for slide: Establishing benefits measurement Click for slide: Refining the Benefits Profile Click for slide: Benefits monitoring Click for slide: Transition management Click for slide: Supporting benefit realisation Click for slide: Measuring benefits
Previous step Next step

What you need to do

The embedding of new capability into the business such that it becomes business as usual is where benefits realisation occurs.  New ways of working will inevitably require a settling down period and may produce dis-benefits and additional costs.  The Business Change Manager(s), supported by the programme, should ensure the programme provides sufficient support during this period.

Points to consider

NB, some benefits may not mature for some time after programme closure. A continuous improvement philosophy should be established such that the organisation is able to encourage further improvements in performance. There may be a need to ensure that a means is in place to continue to measure the benefits. See the DVLA Benefits Management case study.