Documentation and templates

This section contains details of the main documents produced during the business change lifecycle. These documents are important because they record decisions taken and are a valuable management tool at key stages; subsequently they provide a complete audit trail. Each document is described in terms of its purpose, fitness for purpose checklist, suggested content and notes on its use.

If you are involved in planning, projects or contract management, look through the alphabetical list for relevant documents.

If you are responsible for organisational standards, use the document descriptions as a starting point to be tailored to your organisation's specific requirements.

Benefits realisation 
Benefits management strategy
Benefits Realisation Plan
Benefits Profile      

Business case and success criteria
Business case
Success criteria                

Business strategy / strategic direction
Business strategy
Quality Management Strategy

Implementation
Contingency / reversion plans
Plan for addressing deficiencies in delivery
Supplier implementation plans
Test plan and reports
Test Management

Procurement
Benchmarking
Commercial Intelligence
Evaluation report
Debrief
OJEU notice

Procurement strategy

Programme management
Vision statement
Blueprint
Communications strategy
Project portfolio
Programme plan
Stakeholder map

Project management
Project plan
Project brief

Project Initiation Document

Project Quality Plan

Communications strategy

Issue Log

End project report


Lessons learned report

Property / Construction
Project execution plan

Contractor selection

Cost report

Tendering process for consultancy support

Contract strategy for premises management

Civil Estate occupancy agreement

Business continuity plan

Financial control of projects

Requirements
Business requirements - high level

Expected outputs and outcomes (Output based specification)

Physical / technical environment

Policies and standards - business, technical etc

Risk management
Risk log / risk register

Risk management framework

Risk management strategy

Service management
Contract changes

Draft Contract

Performance management plan

Plans for contract improvement

Service management arrangements