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NAO Report purchasing and managing software licences

Many of the services that departments provide to the public depend heavily on computer software and to use software departments need to have valid licences. A software licence is a legally binding agreement between the software manufacturer and the user of the software, which defines how the software should be used, outlines the technical support and any upgrades that will be provided by the supplier and provides restrictions to prevent the abuse of copyright by illegal or unauthorised copying.

NAO Report purchasing and managing software licences (PDF)

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