Contract Management

Contract management is the phase of the procurement cycle in which a supplier delivers the required goods or services in accordance with a procuring authority's specification.  The Authority's and Supplier's approach to managing their relationship and delivery under the contract are critically important to a successful outcome and, when things go wrong, the failure can be expensive in human, financial and reputational terms.  Good management of this operational phase of the procurement is therefore key to successful delivery and to obtaining value for money.The NAO report, Central Government's Management of Service Contracts was published in December 2008. The subsequent PAC Hearing has produced 9 recommendations which Departments and OGC are working together to implement. OGC's policy statement outlines the processes that must be in place before a contract is let in order to ensure effective contract delivery.

• Our policy on contract management

The following guidance supports the above policy:

• Contract Management in Complex Projects (PDF 64KB)
• Introduction to Public Procurement
• Good practice contract management framework
• How to Buy Guide - general -contract management phase
• Contract Management Checklist (PDF 72KB)
• Gateway Gate 5
• Benefits Management Guidance
• Achieving Excellence in Construction Guide 8

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